A demo transcript of an AutoQualify AI call where Yuri, an AI virtual assistant for Lincoln dealerships, confirms contact details, schedules a test drive for a customer interested in the Lincoln Navigator and Aviator (appointment set for next Wednesday at noon), and advises on towing capacity—noting the Navigator’s maximum towing capacity at about 8,700 pounds and that the Aviator has a lower capacity. The transcript also records dealership hours and the customer’s stated phone number.
Hello, this is Yuri, an AI virtual assistant for Lincoln of Wayne and Ramsey. You recently submitted your information to us via Facebook. I am calling to find a good time for them to reach out to you. Does that sound good?
Sure. Sounds great.
Wonderful. Can I start by confirming your name? And could you please provide the best phone number for our dealership to reach you? Just to confirm. Is it 94991? Also, are there any specific Lincoln models you're interested in?
Yeah, that's the right number. And I'm interested in the Navigator and the Aviator.
Thank you for confirming your number. I'm excited to hear you're interested in both the Lincoln Navigator and the Aviator. Great choices. Could you please let me know your preferred date and time for a test drive? Or call. Just a reminder, our dealership hours are Monday through Thursday from 9am to 7pm and Friday and Saturday from 9am to 6pm we're closed on Sundays.
Yeah, I could do noon next Wednesday.
Thank you for that. Just to confirm, our dealership is open until 7pm on Wednesdays, so noon works perfectly. I'll schedule you for a test drive or call then. Regarding the Navigator and the Aviator, is there anything else you would like to discuss during that time?
No, my only question is, I do have jet skis, so I'm trying to figure out which one is going to work better. The Navigator and the Aviator.
That's a great question. When it comes to towing, the Lincoln Navigator is a full size luxury SUV that has a maximum towing capacity of around 8,700 pounds, which makes it an excellent choice for towing your jet skis. On the other hand, the Aviator has a slightly lower towing capacity, so while it can still handle lighter loads, the Navigator would be the more robust option for your needs. If towing capability is a top priority for you, I would highly recommend considering the Navigator. Would you like to discuss this further during your appointment next Wednesday?
Yeah, let's talk about that then.
Absolutely. During your appointment, we can dive deeper into the specifics of both the Lincoln Navigator and Aviator to figure out which one suits your needs best for towing your jet skis. The Navigator offers a maximum towing capacity of around £8,700, making it a robust choice for heavy towing. In contrast, the Aviator is a mid sized luxury suv.
You're a good salesperson. I appreciate it. You mentioned that.
Thank you so much for the kind words. I'm here to help you make the best choice for your. Thank you. I'm here to help and I'm glad to assist you. If you have any more questions or need further information about the Lincoln Navigator aviator or anything else during our appointment, just let me know. I'm looking forward to helping you find the.
All right. Thanks so much.
You're very welcome. I'm here to ensure you have all the information you need. If anything else comes to mind before our appointment, feel free to reach out. Looking forward to seeing you next Wednesday at noon. Have a great day.
