Scott EmpringhamAI Marketing Strategist | Helping CEOs Scale with AI

The SIMPLE Task: Opening a Door. The BIG Lesson: Reliability and Responsibility

23 Apr 2024 · 1 min

Watch on YouTube

0:34

Short anecdotal transcript from a YouTube video in which the speaker recounts giving a UCI intern the simple, singular task of unlocking the office door at 8:00. The story illustrates a larger lesson about reliability and responsibility in small operational duties and how failure to perform them can affect others.

Chapters

I can remember this time that I had this really great guy from UCI, actually, and he was an intern for us, and he was being like an operations type manager. And I gave him the key and I said, your job here is to unlock the door at 8 o'. Clock. He kept calling me. Like, I get calls. There are people outside in the parking lot. I don't know if you've had that call before. No one's opened the door. Yeah, I'm like, your only job was to open the door. Listen. And so that's a thought that I always had. Like, should I stay in town? Because I need to make sure that the office gets open.