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In this weekly rant, Shaun Whynacht addresses small‑business owners, urging them to prioritize mobile‑friendly websites. He points out that mobile devices now outnumber desktop computers and that customers increasingly rely on phones to find local businesses. He explains that mobile users want immediate, essential information—location, contact details, and product availability—rather than background or biography. Whynacht defines a mobile‑friendly site as one that detects a visitor’s device and serves a reformatted, streamlined version of the content, either by adapting the existing site (responsive design) or by providing a separate mobile site. He emphasizes that even a simple mobile‑optimized page can improve accessibility and appeal, and he calls on businesses to implement such a site within the next month to grow their customer base.

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