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3 Oct 2024 · 1 min

0:35
In this short Spanish‑language marketing tip, Stephanie Comonfort explains the Question Behavior Effect, a psychological phenomenon where consumers resist direct commands because they perceive a threat to their freedom. She argues that re‑phrasing a directive as a question gives the customer a sense of choice, reducing reactance and increasing the likelihood that the call‑to‑action will be followed. The video highlights why marketers often give English names to such theories, and provides a practical instruction: turn statements into questions (e.g., “¿Le das a tus clientes la libertad de decidir?”) to improve response rates.










