This is a YouTube video titled "EMPATHY In Leadership is UNDERSTANDING #shorts #leadership" containing a monologue or talk focused on leadership and empathy. The speaker discusses how leaders can respond to a team member's recent subpar performance by choosing empathy over accusation to foster success. The content is motivational and instructional in nature, emphasizing leadership qualities.
You know when you've got somebody on your team that's been a incredible performer for a long time, and all of a sudden they're a salesperson, they've got three months of subpar performance, you really have two options. One, you can go up to that person and say, hey, your last three months have sucked. What are you going to do about it? And that is an option that many leaders take. Or two, you can bring some empathy without sympathy into the discussion and say, hey, your last three months have suffered. That's not usually what you do. Is everything okay? Is there anything I can do to help? A leader that represents empathy will first take the approach to understand what's going on versus the approach to accuse and to push to force the person to actually perform. Leadership plus empathy equals success.
