Leaders who don't clearly define and model expected behaviors end up tolerating the opposite. Vague communication means teams keep doing what they've always done, making training pointless. Break the cycle by showing, not just telling.
Not only do we have to be clear with our teams the behaviors that are expected, we have to take action. All of the stuff that we're going to talk about over the 6 sessions we're together mean nothing unless what? Unless you actually, unless you actually show the behaviors that are necessary. Otherwise, what's the point of being here? It goes in one ear and out the, and out the other ear. So not, I'm not chastising anybody. I'm trying to bring this all together for you because if we're not defining it clearly, we're going to keep tolerating it over and over and over and over again. That's why this piece is so important to understand. So if we're not showing those behaviors on a consistent basis, we're going to keep tolerating over and over and over and over.
