Steve Lowisz argues that leaders who immediately take over a stressed employee's work prevent them from solving the real problem. Instead, ask questions that guide them to find their own solution. Many leaders resist this because they fear hard questions, but the goal is catching yourself in rescue mode and shifting to coaching.
We don't want to swoop in. So if they're stressed, do we want to swoop in and take it off of their plate? Or do we want to uncover why they feel stressed and through questions guide them to dealing with what's causing the stress before we just pull it off? So not that it's wrong. I said it again. I mean, I will say it 100 times today. I guarantee you. And it's the same thing. So when I say, does it make sense? Some of you are thinking, I don't want to say no because he's going to come and ask me some damn questions. I get it. I get it. We all do it. This is not about not doing it. It's about when we drift and do it, we recover from the drift and we catch ourselves.
