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In this short presentation, Steve Tippins Ph.D. offers practical advice for responding to difficult or unexpected questions, such as those that arise during a thesis defense or a Q&A session. He recommends pausing and asking the asker to rephrase the question, using the pause to think through an answer. After the question is restated, he suggests answering and then explicitly checking whether the response satisfied the asker. When a question falls outside the speaker’s expertise, he advises openly acknowledging the gap, labeling the question as a valuable area for future study, and inviting the asker’s thoughts. The overall message is to manage uncertainty with composure, clarity, and intellectual honesty.

Chapters

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