Finance problems often come from weak relationships with operational staff, not technical failures. Building trust with your operational partners outside crisis moments means they'll understand your priorities and deliver the right work.
You're not getting the right support from your operational person. I think it comes down to, have you built the right relationship? Have you developed the right understanding in terms of, hey, here's the business need, here's why we're here. But probably more important than that, are you investing the time outside of the times of crisis or crunch time to have the right relationship with people to connect with them? Because it's pretty rare in my experience that you've got a strong connection with somebody and they're not delivering for you. Usually it's a lack of understanding or a lack of connection that is driving that, or in some cases prioritization. But usually if you've got the strong relationship, you work through the prioritization piece and you get to the right piece.
Trust and Leadership Lessons for FP&A From 100+ Top Leaders with CFO Jon Laudie
