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In this video, Tim Boyle examines the vulnerability of healthcare systems to electronic medical record (EMR) outages and stresses the critical need for robust contingency planning. He outlines the potential operational, clinical, and legal impacts of EMR crashes, reviews best‑practice strategies such as redundant systems, offline documentation workflows, regular disaster‑recovery drills, and clear communication protocols. Throughout, he emphasizes that leadership must maintain confidence while ensuring that backup plans are always ready and tested, reinforcing that preparedness is essential to protect patient safety and continuity of care.

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