Clinical practice leaders resist virtual staffing because they fear losing control, but outsourcing to a medical virtual professional actually reduces burnout and daily burdens. A medical virtual professional differs from a generic virtual assistant by bringing specialized medical knowledge to the role.
Chapters
As you look at this clinical practice leaders between your two organizations, the customer and yours, what you guys have seen is that a lot of practices just end up just dealing with what they're doing now instead of seeking more modern models like virtual staffing and what you guys do. Why would that be the case? Is it fear? Is it inertia? What are they afraid of when you're trying to move toward a situation like yours?
You know, it's pretty interesting because you, you look back and you say, all right, what is the tradition of healthcare? What are we used to? And a lot of times for, you know, for different practices, especially healthcare, it's adopting new things. I know we're touching upon— we did touch a little bit upon, uh, AI, right? So I know some offices are kind of dipping into AI, but it's also helping let go and, and giving someone else a task that they feel like they need to control because in healthcare we all know that control is big. So when you start outsourcing to a medical virtual professional, it gets very— it allows your day to become, you know, less burdensome. You have less burnout. And one thing that we see, and this is something that gets very confusing, especially in the space of outsourcing, there's a big difference between what a medical virtual professional is and a virtual assistant.