Napster Founder Shawn Fanning: Why Great Technology Reflects Our Humanity | Draper University

The thing that I think that I really would stress for anyone really seriously building a startup or trying to kind of take a startup that they have and grow it is the more that you're thinking about and understanding the psychology, that kernel of what's going on on your service that's interesting, the more that you kind of dissect it, there's kind of a field that's called evolutionary psychology or sociology, it has to do with— Psychology. understanding how we're programmed and there's a hierarchy of needs and all of these things that kind of get to the essence of what motivates us, what will influence our decision-making and prioritization online, and what will affect the engagement and engagement loops that take place. And those are things that are really a function of an understanding of the humanities and of psychology and of the nature of just being human and far less about engineering and engineering a product and doing A/B testing and optimization. And so in many respects, it's more important that there's kind of an understanding and appreciation for those arts these days than being A great computer scientist. So, yeah, and anyway, the Chatroulette story was—