The Actman Model | Brandon Drew

Brandon Drew walks early-stage founders through the Actman Model for go-to-market strategy, covering the ACME/AIDA funnel, when to hire salespeople versus doing founder-led sales, and pricing approaches from one-time fees to subscription models. He emphasizes continuous iteration between marketing and product.
Chapters
So this is an eye chart. Again, you guys will get this presentation afterwards. But basically what that funnel is is the ACME model, right? It's sometimes called the AIDA model. That's on the right side. This is kind of the stuff that I've already kind of gone over. You have to be extremely targeted in terms of your prospective client base. Segmentation of the market. Segmentation of your cohorts. And then— What's the difference between segmentation and targeting? The ultimate goal here is you finally want to have within your funnel— remember the different channels that we have on this left side? As your branding starts to get more aware, then you have some people that are actually self-selecting them saying, oh, that's actually me. I want to try your product or service. Going back to everybody should— is anybody Series A funded yet? No. No? I'm sorry. I probably shouldn't know all this. Seed round funding, some of you guys? Okay. Nobody in here should purchase— should hire anybody in sales unless they're past a Series A. Again, my point of view, so take it for what it's worth. You yourself have to be the salesperson. You yourself have to learn how to market because it's going to be through your vision I don't care if you're an engineer, you don't like people, figure it out. Or get a founder that's a little bit of a hybrid of an engineering and sales background. But you need to figure out the marketplace. And you've got to be able to do that coming in to get your first round of clients. And then after your Series A, because again, look at what it is fundamentally. You have your Series Seed is your proof points. Series A is when you're trying to get your salespeople. How am I doing on time, by the way? I have a feeling I'm encroaching a little bit. You're good. Tim? Timewise? Okay. So be excellent people in marketing content. Figure out your marketplace. I can't stress that enough. Skip on pricing for right now. Trial usage experience and post-pricing. All this stuff right here, as we look at this funnel, should be laying on the side. And that's all what we were talking about a little bit earlier. Now pricing. Pricing is one of the topics that I get all the time. How do we know we're properly pricing our product? This is actually more of an art rather than a science. You have to be able to find that delicate match. What I usually look at is what problem are we solving? Again, this goes back to basics. How much is that worth to that person and how do we metric that out? Are we saving them X amount of time? Are we saving them X amount of time in the marketplace? And what does that actually compute in their world? Are we doing a one-hit wonder or do we have annual recurring revenue because once we brought them on? Those are the things that you have to evaluate. If it's a one-hit wonder and once they buy the product they're never going to be coming back, then that price valuation has to be high. If it's a subscription-based model, which are some of my favorite because I love annuities, then you want to create that price point low and make it as frictionless as possible and try and absorb as much market as possible. Any questions? So this is kind of the flowchart. As we look at— I'm a big visual person. We have to think of where do we sit in the lifecycle of these clients, of these prospective clients. What we're trying to do is we're trying to extremely hyperfocus on the targeting, bringing awareness, positioning ourselves against the competition. What's the difference between a prospect and a client? And then you're going to be bouncing around this entire segmentation right here. Some people are going to come in. They're going to like your service, your product. It's not going to be fully baked. They're going to bounce off. That's when they sit in that left end of that funnel that we were talking about. But then as you guys keep iterating on your product and service, you're probably going to create some more added value and those people might be coming back. And that's why you have to be extremely diligent in terms of keep marketing, keep marketing. Keep putting your voice out there, trying to do different things, and trying to keep that product strategy moving at a faster pace. Thank you.
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