Tim DraperFounder and Managing Partne, Draper Associate · I back the ideas that look crazy first

Traditional CRMs are outdated and frustrating. ❌

13 Mar 2025 · 1 min

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Two speakers argue that Salesforce and traditional CRMs leave salespeople feeling held hostage by complexity and mandatory data entry. They say most users want tools built for human connection and relationship-building, not tedious administrative tasks.

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What happens when Salesforce comes in and sees you and says, hey, I can do this?
Yep. So yeah, good question. It's tricky because Salesforce, it's a large tool, but like it's not helpful for most salespeople. All the customers say that they're held hostage by Salesforce. I think they've got a bigger problem than what I have right now. They need to fix their CRM quick because everyone wants to move out of it. They hate it. They want to speak to people and they want to meet people. They don't want to do all this boring stuff. Salesforce in itself is solving the fundamental layer of a CRM. How do you store data, make data more interesting? I'm trying to build the relationship.