TJ Walker recounts his personal experience with the first iPhone: he bought one soon after release, found the glass touchscreen keyboard unusable for about two weeks, returned the device, and went back to using a Palm Trio. The clip emphasizes that new technologies often have rough initial usability.
People are gonna doubt me, and they don't even believe me when I say this. But I remember the first iPhone. I bought it. I didn't wait in line, but I did get one. The first two weeks it was impossible to type on the keyboard on glass was just horrible. I actually returned it and went back to a palm trio. So no technology is perfect when it first comes out.
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