Tiffany MittalChief Executive Officer, Utility Ranger · CEO of Utility Ranger, in-house utility billing software

Uncovering the Secret to Increasing Rental Income and Relieving Stress

5 May 2023 · 1 min

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0:51

In this brief excerpt from Tiffany Mittal's YouTube video, two speakers discuss how a strategic shift over the past year has significantly boosted rental income while easing day‑to‑day operational stress. They explore whether the improvement stems from the nature of smaller properties that lack on‑site maintenance teams or from a change in attitude. The conversation concludes that the core driver is clear communication: owners must set explicit expectations with their property‑management companies about how properties should be handled. The dialogue underscores the importance of aligning management practices with owner goals to achieve both higher revenue and reduced stress.

That's been our strategy for the last year and our income has increased substantially. And I would say that our day-to-day stress of the operations has relieved a lot of time that we can now focus on growth and future forward things.
Do you think some of the let's replace over let's try to figure out what's going on and fix it has to do with the fact that these are Smaller properties that don't have full-time maintenance team on site, or is it just an attitude thing?
I think it's just the way that they were approaching most of their properties. I think every owner has a different way they want their properties managed. I think it's just setting clear expectations with the management company of what you expect and the way you expect things to be handled.