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In this brief presentation excerpt, the speaker argues that robust safeguarding policies on websites and companies could have prevented a young user from forming a misleading, emotionally strong relationship with a non-sentient AI system. The speaker emphasizes that AI literacy and education—particularly focused on the risks and ethical considerations of interacting with AI—are essential to prevent such incidents. By informing users, especially young people, about the lack of consciousness in AI and the potential for manipulation, the speaker believes harmful outcomes can be avoided.
