Tom BurtonCo-Founder, COO and CTO of LeadSmart Technologies

If everyone is using #AI, where is the competitive advantage?

Name: If everyone is using #AI, where is the competitive advantage?
Uploaded: 2024-07-08T14:41:48+00:00
Duration: 50 s
Channel: Tom Burton
Description: Tom Burton says AI tools are becoming commodities, so competitive advantage now comes from your data and how you use it. Proprietary knowledge bases…

8 Jul 2024 · 1 min

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Tom Burton says AI tools are becoming commodities, so competitive advantage now comes from your data and how you use it. Proprietary knowledge bases, sales processes, and best practices matter more than the technology itself. Combining multiple data sources makes AI work better.

Chapters

You start to understand, when you look at some of the components that go into an AI system, why that data is so, so valuable. Because anybody can, as you'll see. You know that the technology stack, right, is going to be, is accessible and will continue to be accessible to anybody. But the data that you have, that you use to fuel that and leverage that is what's going to make you, again, rise above the noise in terms of the value that you're able to achieve out of your AI. And then you have unstructured data, which think of all of your knowledge bases and sales processes and best practices and all of that, which is not structured data. And they talk a bit about that, a little bit here in this article about how you can combine some of these data sources that are there.