Tom BurtonCo-Founder, COO and CTO of LeadSmart Technologies

Is this the secret to smarter AI? #AI

Name: Is this the secret to smarter AI? #AI
Uploaded: 2025-03-31T14:00:48+00:00
Duration: 46 s
Channel: Tom Burton
Description: Tom Burton (speaker) argues that the combination of abundant data and deep tribal knowledge creates powerful opportunities for AI to augment — not…

31 Mar 2025 · 1 min

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Tom Burton (speaker) argues that the combination of abundant data and deep tribal knowledge creates powerful opportunities for AI to augment — not replace — human-to-human interactions. He emphasizes that some industries uniquely possess both a "treasure trove of data" and a "treasure trove" of tribal knowledge, and that merging these yields significant value for AI applications.

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You mentioned tribal knowledge a minute ago, Brendan. What I see when I work with our customers, compared to what I've seen in my previous life working with tech companies or outside of this area, we are very data rich and we're very tribal knowledge rich. And you combine those two things together, there's a tremendous amount of power, not to replace the human to human aspect of it, but to actually augment and enable the human to human aspect of it even further. And there's very few industries that I've seen where you have this data, that we have this treasure trove of data, but we also have a treasure trove of. Because we're of tribal knowledge that again, this is what really makes AI powerful.