Tom BurtonCo-Founder, COO and CTO of LeadSmart Technologies

What's The REAL Implication of The New Home Depot Acquisition? #b2bsaas

Name: What's The REAL Implication of The New Home Depot Acquisition? #b2bsaas
Uploaded: 2024-04-03T15:04:08+00:00
Duration: 12 s
Channel: Tom Burton
Description: Tom Burton discusses why Home Depot's latest acquisition matters for B2B SaaS companies. The key takeaway: audit your tech stack now to understand…

3 Apr 2024 · 0 min

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0:12

Tom Burton discusses why Home Depot's latest acquisition matters for B2B SaaS companies. The key takeaway: audit your tech stack now to understand customers better and equip your teams, because competing with giants like Home Depot requires serious investment in technology and customer experience.

Now is the time to be thinking about, if I'm not there yet is where am I at? I reference it as a tech stack, right. What are the technologies that I have to serve my customer better, right.
To understand.
My customer better and to give them the tools that they want and my team the tools that they need to do that. So now's a good time to be really jumping in on all that. So, yeah.
You'Re going to have to become more. Well, you're just going to have to become, in my opinion, if you're going to stay independent in this area, you're going to have to become even more valuable and provide even a more. A better and different experience than you're going to get from the big guys, the big box, right? So. And the only way you do that is what you just talked about is, you know, looking at that, how you're using technology and process and all the things, buyer journeys and thing we've talked about to provide a level of experience and maybe a more intimate experience than you're going to be able to get with a Home Depot.