Why Are We Wary of Pros?

In this reflective monologue, Tom Guarriello, Ph.D. examines the cultural tension on YouTube between amateur authenticity and professional, money‑driven content. He begins by referencing Renato’s video on the LonelyGirl15 revelation, noting how many viewers felt betrayed when a seemingly amateur series was revealed to be professionally produced. Guarriello explores the prevailing belief that financial motives corrupt authenticity, arguing that creators often have mixed, opaque motives that are not purely altruistic. He contrasts two notions of “high‑quality” video: one defined by polished, mass‑media production values (e.g., Lisa Nova, professional crews) and another defined by personal authenticity and raw storytelling (e.g., geriatric1927). He likens the audience’s sense of betrayal to the suspension of disbelief in cinema, emphasizing that false pretenses break the relational contract between creator and viewer. Finally, he predicts a future YouTube ecosystem where both professional and amateur content coexist, each serving different audience expectations, and closes with a hopeful note.
Chapters
Well, hi, good morning, it's Tom Guarriello. It's a beautiful Saturday morning here in Connecticut, and I just spent some time listening, watching several videos, one of which was Renetto's video about how LonelyGirl15 gives the people what they want. And that was really an interesting video, and I wanted to I just wanted to say a few words about it, because I think Renato's hitting on some really important ideas. And, you know, the whole response to the revelation that Lonelygirl15 is really a professional, which many people think makes her a fake, is, you know, an interesting point in the development of YouTube and what YouTube is about. So I wanted to add my two cents to that conversation. One of the things that, that Paul said in his video is that you can't be real about your full intent on YouTube because people— there are people who don't want you to be real. There are people who want YouTube to remain a purely amateur kind of reality. Sorry, reality interjected in the form of a phone call there. I was saying that there are people who really want YouTube to remain a purely amateur environment. I mean, where, where no one has any um, let's call them ulterior motives, that everybody's motives here are pure. And by pure, I think what, what these folks mean is that, you know, free from commercial intent, that nobody has any thoughts of making a dime on, uh, using YouTube as the vehicle to, to make money. And, um that if you do, then you're betraying the spirit of the community. And I think we all understand that, that kind of thinking because we all— well, take a look at the kind of response that came about when the Lonely Girl situation was revealed. There were people who felt betrayed. Now, excuse me, why? Why do people respond that way when they think that people are trying to make money from something? Well, I think because we believe that money corrupts. We have a, we have a belief somewhere collectively in our cultural belief system that says that if you're doing something for money, then the, then your motives, uh, because they're financial Anything else that you say about your motives has to be disbelieved. That you can only— because money is involved, that it becomes the predominant screen through which, the lens through which anything is viewed. Any kind of creative endeavor that you'd be involved in, because you were doing it for money, it would have less of an authentic aspect to it. Well, that's, you know, I think that's a really important thing for us to know about ourselves, first of all. And second of all, I think it's one of those lines that we draw that is probably not as clear as we draw it. What do I mean? Well, look, I don't know about you, but I'm never sure what all my motives are about anything that I do. I can identify the motives that I think are the motives for what I'm doing, but that doesn't mean that I understand all the motives for what I'm doing. Take, what's this fella's name, Perry Urban, the guy that Renato chose for his Make You Famous Overnight or whatever, whatever that contest was called. Well, how many of us are here to be famous? Well, we all probably want to get more viewers and more subscribers. We all want people to hear our message and, and our— think that what we're saying is smart or clever or that we're cute or that we're really creative creative, or that our songs are great, or that our cat is terrific, or, you know, uh, you know, in such Steve's case, that our day was as boring as we portray it to be. I mean, we all want some something from— look what we're doing, we're making videos and we're putting them out to one another. So the idea that somehow we all are understanding what our motives are and that those motives are, and that in fact the motives are purely as we state them? I mean, it's probably not exactly that way. We probably all have lots of complex kind of motives for what we're doing here. Now, as long as those motives aren't financial, I guess we believe that it's okay. That, you know, you can really want to become famous and that you can really want to have people say great things about what you say and that that's all fine. But that if any money is involved, ah, now you've crossed the line over to, you know, the dirty lucre side of things. So that's, I mean, that's an important, an important, I think for me, an important thing to just think about in regard to this. The second thing is that Renato said some things about what he was calling Lonelygirl15's high-quality videos, and that, you know, if you want high-quality videos, you're probably gonna have to recognize that the people doing so— Lisa Nova, whoever— are professionals and that they have camera crews and production people around them and so on. And that's true. If you want videos that look and feel and sound like the kinds of things we're used to looking and seeing and feeling on mass media— television, movies, and so on— then yep, those are high-quality videos by those standards. But if you want— if you define high quality in other terms, take the authenticity of geriatric1927, for example, and, and thousands of others who are creating videos not as entertainment, but it's some kind of chronicle of their own experience, as an expression of who they are and whatever. Well, those are high-quality videos as well. They're just high quality against a different kind of standard than the kind of standard that Lonelygirl15 was producing, and that, you know, gets produced in the Jon Stewart clips. For me, the bottom line is that the line between real and fake is what we react to. What does that mean? For me, it means that if I tell you that I'm really me, that I'm not Dom DeLuise's long-lost cousin, an actor who is here in some kind of professional capacity, and then that turns out not to be true, then you have engaged in a relationship to me, with me, based on false pretenses. If I tell you— when we go to the movies, we sit in the theater and we look at the screen and we do something that, you know, people have talked about for a long time as suspending disbelief. What does that mean? I'm sitting in a theater, I'm watching light flickering up on a screen. I'm not watching people chasing each other in the street. I don't believe that what's really happening in front of me is— that, that isn't, you know, uh an illusionist that I see up there on the screen being played by Edward Norton. It's Edward Norton playing a character which has been filmed and is being— has been edited, but I'm suspending all that disbelief voluntarily because I've gone into the theater to do so. But when someone says to you, "Hey, this is really me," this is what I really am. I'm not making— I'm not seeming to be one thing and actually being something else dramatically different. Then we feel betrayed. So, um, you know, I think there's plenty of room for me. There's— forget about it, doesn't matter what I think. There's plenty of room. There's gonna be professionally produced content here on YouTube, people doing things because there's millions of people watching. Where else would you go if you were going to produce that kind of content? And there's going to be other people who are not producing professional content. We're just sitting here on our decks on a Saturday morning in Connecticut saying what's on our mind. There is going to be both of those, and I think it's part of the evolution of this into something, um, that it's going to be. So, um, thanks, and, uh, I hope it's as beautiful where you are as it is where I am. Bye.










