Ep. 21 | Managing Complex Change

21 Oct 2020 · 39 min
Episode

21 Oct 2020 · 39 min

0:00

Daniel and Tommy Wafford break down a five-part framework for managing change: vision, skills, incentives, resources, and action plan. They use Tommy's exit from Heartland School Solutions during COVID as a case study, showing how missing even one piece creates confusion, anxiety, or resistance.

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