How should a dental practice approach sensitive legal matters?
19 Dec 2023 · 1 min

0:49
This short YouTube monologue advises that when investigators interview staff, they typically work in pairs (one asking questions, one taking verbatim notes) and already know the answers. The speaker strongly cautions against attempting to explain or 'outsmart' investigators and recommends consulting a lawyer before answering; any subsequent answers should be given under legal counsel guidance.










