5harathFounding Growth Lead, Willow Voice

Brian Swartz on micro-moments: the #1 secret of all good employers #shorts

22 May 2023 · 1 min

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Brian Swartz says the best employers recognize employees through small, everyday moments: a quick check-in on a project, a comment on hard work. These micro-doses of attention prevent people from feeling invisible and boost engagement more than big public shout-outs.

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and other people in the organization, I don't want to feel blind to what goes on around here, and I don't want to feel invisible either, right? Right. I want to know that my contributions and my efforts are appreciated and recognized. And, um, and I don't necessarily mean that like big shout out, like the big rah-rah, putting a spotlight. I just mean like the small stuff, right? When somebody asks you like, hey, Sharaf, how's that project going? Or how— I know you have been working really hard on that thing. How is it going? Like, these are these micro moments of recognition and attention that makes you feel seen.
The small wins.
And it's the small wins in those small moments. It's like these microdoses of attention and recognition that make you feel valued in an organization.