Aaron Hartman, MDFunctional Medicine Specialist | Clinical Researcher

Hartmans Patient Experience | Empathy in Healthcare_ A Shift in Perspective

10 Jul 2024 · 0 min

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Aaron Hartman, MD discusses how patient anxiety and avoidance (e.g., raised blood pressure in unfamiliar clinics and delayed care) stem from perceptions of clinician indifference. He argues healthcare should intentionally create environments where patients feel cared for, supported, and that clinicians are invested in their well-being — not perfectly, but as a clear goal.

There's a reason people's blood pressure goes up in the other doctor's office. There's a reason people put off going to see the doctor. And it's trying to create an environment where people feel like they have. People who care about them, who are invested in them and want what's best for them, no matter what, aren't going to give up on them. And how do you create a. An environment that curates that feeling? Not perfectly, but that's our goal.