Aaron Hartman, MDFunctional Medicine Specialist | Clinical Researcher

Hartmans Patient Experience | Transforming Healthcare Experience_ A Journey to Healing

12 Jul 2024 · 1 min

Watch on YouTube

0:38

A YouTube video (creator: Aaron Hartman, MD) discussing patient experiences with chronic illness, highlighting accumulated trauma from medical gaslighting and repeated failed attempts at diagnosis, and advocating for a different, peaceful, attentive clinic environment where staff give full attention at the front desk.

Chapters

A lot of us who struggled with our health and had chronic health issues really have a lot of, honestly, trauma, like from between medical gaslighting to just trying over and over again to figure out what's going on and not getting the answers that we need or things like that. And from the moment that you walk in the door, it doesn't feel the same here. And in a hopefully really good way, because we want it to feel different. We want it to be a different experience. We want it to be a peaceful environment where the. Like you mentioned, the phones aren't ringing and it isn't. Oh, hold please. Hold, please. When you're standing at the front desk, you have the attention of the person that's helping you.