31:46

A recorded live interview (Hindi) with Shakti Debaji from Mumbai, owner of Hina Colivada Fish Corner (brand 'Ninety Nine Three' / Hina Colivada), who joined the Cloud Kitchen community ~1–1.5 years earlier and claims the business crossed ₹60 lakh revenue in that period. The conversation covers growth drivers (customer happiness focus, WhatsApp status marketing, data collection), operational improvements (packaging/steaming vents to retain crispiness), team scaling (4–5 staff), salary progression (one worker from ₹5,000 → ₹9,000/month), customer-base growth (from ~150 to ~1,200 contacts), monthly revenue run-rate (~₹4–4.5 lakh), membership benefits (training, hot-seat, platinum), and future plans (shop expansion, possible franchising).

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