3:46

Hindi lecture by Dr. Abhinav Saxena on managing employees in food businesses (restaurants, cafes, cloud kitchens). Discusses common problems: employees demanding higher salaries or leaving, high onboarding costs, dependency on individual cooks, and inconsistent product quality when staff leave. Recommends designing operations and cooking processes as standardized, teachable SOPs so no single person is indispensable — e.g., breaking cooking into ~20 major steps and batching into ~5–55-step modules (masala grinding, sauce, base, combining). Gives an example of Harkesh Sharma who scaled from village sourcing to 3 outlets and ~1 crore revenue by centralizing preparation and supply. Promotes a 2-hour masterclass/workshop (listed price mentioned).

Questions this video answers

Har Kesh Sharma

Three outlets

Around ₹1 crore

2 hours

About 20 major steps and creating batches of up to 55 steps (modules).

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