AI chat on websites works like Alexa: instant, always positive, and available 24/7. It guides visitors toward calls, messages, or bookings more efficiently than traditional methods, promising higher conversion rates and better customer experience.
Chapters
It's amazing what AI-driven chat is doing these days. People are— and consumer expectations have completely changed. We're used to talking to Alexa and talking to Google and asking a question and getting the answer, right? And this is the way that people want to interact with businesses now. And so AI-driven chat features, when we educate them and then we put them on a business site, it is like having an employee that is working 24 hours a day and is always is in a good mood and never lets you down and super serves your customer with an incredible amount of empathy that you could only hope to get out of an employee that you've ever had, even the best ones. And it's able to drive people to either call or to message or to book in, in ways that are, that are more efficient than any type of conversion type rates that we've seen in the past.