Steve Suggs argues that keeping underperforming employees damages culture and retention. High performers watch leaders tolerate poor work and get demotivated. He says remove struggling hires early to protect team standards and morale.
The other thing that I see that, that really impacts retention is just letting team members get away with poor performance. It's so difficult to hire people. All of a sudden now you're lowering the standards. And the really good team members are watching you do this. They're watching you let these poor-performing team members get away with things. And that is a culture killer. So keeping those standards high where if, if after a reasonable amount of time, this new team member is dragging everybody else down and dragging the culture down and lowering the bar for everybody else, being very brave and getting rid of them early.
