Automate the routine stuff so your team can focus on what only humans do: advise customers, deliver service, design solutions. Cut costs, simplify the experience, build credibility. Execution is what ties it all together.
This is going to change the way things work. I'm looking for ways to get immediate benefits, right? Everybody complains, I need more help. I can't find anybody. You know, I hear the same things every day. I don't agree with I can't find anybody, but let's just say you just need some help. There's some basic stuff that it can do that we should be immediately turning over to it. So we can do more people work rather than busy work, right? So the people work is advice, service, and then designing and offering product solutions. Those are the 3 things we should be doing. But the only way I'm going to do that is if I reduce my cost, make it easier for people to do business with me, and I earn the right to offer more advice, service, and product solutions. Execution is everything.
