5. State positive intention (1)
In this short YouTube monologue, Alastair Wallace presents a practical communication hack for leaders aimed at preventing misunderstandings and the social discomfort that follows. He explains that unclear intent—whether in spoken words, written messages, facial expressions, or meeting invitations—can trigger threat responses, create division, and erode confidence. Wallace advises explicitly stating one’s purpose at the outset of any interaction, offering concrete phrasing (e.g., “I asked to see you today to see how I can support you with your new role”) to set clear expectations and reduce anxiety. He also emphasizes assuming that others act with positive intent, which helps keep focus on progress rather than blame, and highlights how setting clear boundaries around meetings can be liberating. The video ends with a call to like, share, and follow.
