100,000 Customers Gone! | #shorts #data

15 Aug 2023 · 1 min

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A business with 100,000 customers lost everything when Square stopped processing payments on their Squarespace site. They had no backup of customer records. The story warns against relying entirely on third-party payment platforms without owning your data.

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We improve, you know, our, you know, we use this data to improve, you know, the content that's on the website so that people who land there— well, that's how we come up with podcast episodes. We use the data for podcast episodes. So like, I mean, there's always like, you know, the good and the bad, right? Yeah.
I'll give you another example. We had a client that came to us and they were— they had 100,000 customers. They were using Squarespace for their credit card processing. Square pulled the plug on them, and guess what? The 100,000 customers, the guy was not running like a side program. He lost them all. He lost all the data for the 100,000 customers.