Every business hates chargeback! 😡 #chargebacks

2 May 2024 · 1 min

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Long shipping times and friendly fraud are driving a surge in chargebacks since COVID. Customers dispute orders to get free goods, and merchants are losing money fast as the problem keeps growing.

You know, delivery times can really affect chargebacks. Okay. And Mark can shed a little light on that.
100%. Yeah. There's obviously a ton of reasons that businesses can get chargebacks, shipping times being one of those. And also friendly fraud too. You know, like, I think a lot more customers have just realized that it's pretty easy to get free stuff. You know, you just click a couple buttons and then you get a refund and they don't really think about the impacts that has on the business. So yeah, I mean, it seems like there's definitely a big explosion in chargebacks ever since COVID and it doesn't seem to be slowing down.