Invest Into A Kiosk! 🗣️ #business

29 Sept 2023 · 1 min

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In this brief commentary, the speaker argues that restaurants should invest in self-service kiosks, especially when integrated with pickup services like Grab. He highlights the current labor shortage as a key driver for kiosk adoption and stresses that businesses need to offer incentives to encourage customers to use the kiosk or app for ordering and pickup. The overall message is a call to action for businesses to seriously consider kiosk investments to improve efficiency and customer engagement.

Chapters

I'm not into it, but I'm just saying, like, if they want— like, if you had a restaurant and you have like Grab, you know, where people can pick up food, you know, and you want people— you want more people to use your app, you want more people to use the kiosk, I think you have to provide an incentive so that people will do that. And I think we're going to see more and more kiosks because of the, you know, lack of people finding employees. And I think businesses need to really seriously think about and investing in a kiosk.