When I understand how you think and feel, I understand why you do what you do

24 Oct 2026 · 1 min

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In this monologue, the speaker argues that storytelling is the primary way humans make sense of the world, shaping meaning, assumptions, and connections. From a business perspective, story functions as an operational tool that reveals how thoughts, feelings, and behaviors are interlinked within teams. The speaker explains that thoughts (influenced by background and ideology) drive feelings, which in turn drive actions. By deeply understanding another person's thoughts and emotions, one can uncover the reasons behind their behavior, and by sharing this mutual understanding, teams gain the chance to reflect together and improve collaboration.

Chapters

I think that story is so important for humans. It's the way we make sense of the world. We make meaning. We make assumptions, connections, all the thing is like, we take in information through story best as humans. That's the way we operate as sort of a species. The other thing though, if we take the role of story and look at it from an operational business lens, story helps us make meaning around how, what people think and what they feel and understand their behavior, right? So when you look at a team, so our thoughts drive our feelings, our feelings drive our behavior. Thoughts or ideologies are very much shaped by where we came from. So when I understand more about how you're thinking, more about how you're feeling, it helps me understand more about why you do what you do. And when I understand more about the way I think and the way I feel, then we have the opportunity to look at that together.