A business owner explains why taking 100 percent responsibility for your team's performance, especially sales, matters more than blaming them. The fix: revisit training, clarify what you expect, and set clear milestones.
So me as the business owner, I take responsibility for everything that happens in my business. So if I've got a sales team that's not performing the way that I had hoped they would, or we talked about them doing, I need to go back to the drawing board and discuss with my team members, what, what additional training did you need? Did you not have clarity? Should we have set up some milestones or objectives, you know, along the way to make it easier for you to do this?
