Automation is like a fake employee that never gets sick, asks for raises, or has bad days. It works 24/7, 365 days a year. The speaker recommends using automation alongside human assistants for complementary roles.
So would you look at automation as like a fake employee? Oh, absolutely. And you know, in some ways automation is better, in some ways, because it doesn't ever take a sick day, it doesn't ask for a raise, and once you set it, you can set it and forget it. So you don't have to— you do have to train it in a way, but once you set it up and you train the computer what you want to happen, it'll do it all day long, every day, 365. It doesn't get in moods, and so it doesn't leave. It doesn't leave the company either, right? And so automation in some ways is better because again, it's going to work at 3 or 4 in the morning when everyone else is asleep. And so I definitely advocate for admin assistants and virtual assistants, and I of course advocate for automation because they both serve perfectly in their roles.
