Phone Number
1 Sept 2022 · 1 min
1:15
A phone number on your website isn't fancy, but it matters. Speaker A won't buy from companies that hide their contact info. Katrina agrees: showing how customers can reach you builds trust and closes sales.
A phone number on your website isn't fancy, but it matters. Speaker A won't buy from companies that hide their contact info. Katrina agrees: showing how customers can reach you builds trust and closes sales.
You know, one of the things that I find really missing on a lot of websites are, are really two things that are so basic, it's amazing. One is a phone number.
Hmm. Yeah.
A lot of people tell me, oh, I don't want my phone number online. Well, I'm here to tell you personally, I don't buy from any company that I can't call if I wanted to. How do you feel about that, Katrina? Yes, I agree.
Stop it. Stop thinking that you shouldn't put your personal information on your website because we don't trust you if you don't have it there. We don't trust to buy from you or even give you our email address for a free thing if we think you're some fly-by-night company, right? And we can't get a hold of you. So you've got to be serious in your business. You've got to have— frankly, if you have If you're gonna sell stuff on your, on your website too, you must have a physical address on your website. It can be a PO box, but you have to have an address, full address, city, state. I wanna know where you are in the world, okay? As a consumer, as a visitor to your site, I wanna know your email address and I wanna know your phone number and I wanna know how I can contact you.
