September 19, 2022
20 Sept 2022 · 0 min

0:27
Dotty Scott discusses why businesses need phone numbers on their websites. Customers distrust companies they can't call directly, and Katrina agrees the practice builds confidence in potential buyers.

Dotty Scott discusses why businesses need phone numbers on their websites. Customers distrust companies they can't call directly, and Katrina agrees the practice builds confidence in potential buyers.
One is a phone number. Yeah, a lot of people tell me, oh, I don't want my phone number online. Well, I'm here to tell you personally, I don't buy from any company that I can't call if I wanted to. How do you feel about that, Katrina? Yes, I agree. Stop it. Stop thinking that you shouldn't put your personal information on your website because we don't trust you if you don't have it there. We don't