3 TrailblazerDX 2024 Announcements You Need To Know | Salesforce

Salesforce announced Einstein Copilot, a conversational AI assistant across products, and Einstein One Studio with three low-code builders for creating AI tools. Data Cloud integrates CRM, marketing, and web data to break silos, with 88% of IT professionals saying their organizations need AI.
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The demand for AI in business right now is skyrocketing. In fact, 88% of IT professionals say they can't keep up with the deluge of AI related requests. Basically, I'm saying AIs in more demand than Timothee, Chalamet and Zendaya. Salesforce can be your trusted copilot to incorporating AI magic. It's Salesforce's combination of CRM plus AI plus Data plus trust that will make your AI output a winning equation.
Einstein Copilot is a completely new way to interact with Salesforce. It's a new conversational assistant that is one assistant that works across every Salesforce application, Sales cloud, Service cloud, Marketing cloud, Commerce cloud, even Slack, Mulesoft and Tableau, all one assistant. AI is going to change how every person interacts with software. This is a completely new world that demands a new set of tools. And that's why I'm so excited to announce our new Einstein One Studio. Einstein One Studio is a family of low code tools purpose built to help everyone to rapidly build AI apps that are grounded in trusted data. We have three low code builders. One is Prompt Builder, two Copilot Builder, finally it's model Builder. It's really powerful stuff.
Data is separated in so many silos. In fact, 81% of IT leaders think that data silos are what is preventing their AI and digital transformation. This is why we built Data Cloud. We built data cloud so you can actually unlock all that trap data and bring it into our ecosystem. So you can actually use it in your line of work. So you can bring all your CRM data, your marketing data, your real time web engagement, your, your data in snowflake databricks and everything else. But most importantly, you can put the Salesforce metadata on top of it, which means every single data in your enterprise is now a Salesforce object. This power of being able to use all your data through your entire 360 is why Gartner rated us the leader of leader in their just released customer data platforms.
Let's move into the world of business. There's data all over the place. So at the data layer in the enterprise, we got problems. What about at the model layer? What about at the AI layer? What's going on there in the enterprise? Well, you're all like let's go, let's launch into the world of AI. We are ready. Not so fast. What about trust? What about a sharing model? If you're a bank, you dump all your data in that LLM, you're going to have some compliance problems at Salesforce. We like to solve problems like this. Einstein one is fully integrated. The data is there, unlocking trapped data. So that's at the data layer. Einstein's right there. That's the model layer. You can bring your own models. You can choose your models, you can use multiple models, and then you have a user interface. What better interface for AI, for conversational AI, than Slack? And so it's all integrated. It's all come together.
For details on all of Salesforce's latest AI solutions, check out the Salesforce newsroom at salesforce.com news.










