Agentforce Sales Coach is a voice-based tool that lets sales reps practice pitches through role-play and get instant feedback on what worked. It can coach live during actual calls on Zoom or Google Meet, or analyze practice sessions afterward with specific improvement tips.
I can't call up my manager at 11 o' clock at night saying, hey, practice with me. This is where sales coach comes in, where it's going to be able to have a conversation with me, going to be able to help you out before you go into your active deal cycles. It's going to give me an assessment on what is working well, what is not. And then from there I'm able to do it on demand, over and over again until I get perfect. And the way we want to do it is through natural language. You will speak through your mic to the agent and then the agent will respond back also via voice. And after you wrap up, we would give an analysis of how well that conversation has gone. So it would provide what is the overall impression, what is working well, what are areas to improve, what are things that you could do as next steps? We're going to take it one step further here. Instead of you having the role play occur before your meeting, imagine you take it into your meeting. The agent is going to provide coaching. While you are now on Google Meet or inside of Zoom, this is the right way you should be handling that conversation. Maybe you should slow down a little bit. Right. And maybe there are specific next steps actions. Just make sure you hit these things before you wrap up the meeting, just so that you stay on the agenda.
Wow. I mean, I'm really impressed. I think it's going to be a game changer for a lot of people who need a little extra help before they sort of take that call and maybe aren't as confident in their own. Myself, maybe the newer So I think that seems really helpful.
