Customers across education, hospitality, telecom, and healthcare share how Salesforce's Eva chatbot and Agentforce AI are transforming their work. A student support system catches struggling students early, a culinary platform teaches recipes, and clinicians spend more time with patients while AI writes their notes. One company reports a 5x return on AI investment.
Questions this video answers
5 times (5×) return.
Huge deal. It's very exciting to be on the cutting edge.
Absolutely incredible.
Very, very cool.
We have to ensure that we're driving AI literacy across everything that we do with our students. Eva's our chatbot that's there to help our customers cancel your hotel bookings, create cases, give you follow up. Our members use AgentForce to be able to do few tasks which classes are actually open tomorrow for yoga.
It's about helping teach our customers with culinary skills. It's about helping with recipes and meal preparation.
We've been using Age Force to help.
Customers migrate.
And upgrade.
Their telecommunications plans.
We're seeing Overall with our AI investments a 5 times return.
AI is so helpful in understanding and sensing when a student is having issues. If they're studying, they're in a lab.
One of the comments that we got today was a patient was like, this is the first time I've had an actual face to face conversation with my doctor. Because normally the medical staff or the doctors are just so busy typing, AI is now generating those notes.
