A sales organization deployed Agentforce agents across its entire sales cycle, from lead generation to deal approvals. The result: 25,000 sellers, 10% more closed deals, and over 200,000 hours saved. Agents handle repetitive work and hand off opportunities to each other.
25,000 sellers
10% increase in closed deals
Over 200,000 hours saved
Zero leads left behind
We identified our sales cycle, and here's what that actually means. Salesforce has 25,000 sellers presenting a huge opportunity for ROI. And with Agentforce, we can scale what our sellers do best and offload repetitive tasks to our sales agents. We first mapped our sales cycle, then identified what agents can handle and then deployed them. First, lead.
Nurturing agent helps to generate and nurture leads, surfacing high potential accounts and keeping follow ups moving. Then sales agent takes over doing account research or organizing data and flagging new opportunities. And sales coach agents can prep pitch material, handle objections, and even help reps practice before a meeting. Then the next part of the cycle is where agents support deal approvals and summaries. No details missed, no leads lost. And finally, it's all about cross sell and upsell. Agents pull customer stories, competitive insights, and even draft executive briefs so sellers can walk in ready to go. Soon we're going to be seeing agent to agent collaboration, where your agent flags a hot lead to your sales agent who preps the account overview and hands it off to the human rep. And.
As a result, we've seen zero leads left behind, 10% increase in closed deals and over 200,000 hours saved. And that's what happens when you identify your sales cycle. And if we can do it, you can do it too.
