AI agents are replacing traditional interfaces by proactively helping people instead of forcing them to learn how machines work. Real examples: agents that handle sales planning, augment meetings in real time, build custom dashboards on demand, and automate visualization. Generic AI isn't enough without access to your company's actual data and processes.
Chapters
AI and agentic AI is completely overhauling what we think as our user interface. Computing is moving to be more human centric than ever before. Instead of us having to learn to interface with machines, which we've done for decades now, AI is empowering the machines to come work with us. If you're a sales rep, AI can help you plan. And then once you're actually moving into one of, let's say a meeting that had helped you schedule, help change and augment the actual experience of the meeting. Being able to create interactive content, creating for the actual customer, be able to answer questions, augmenting you in real time as you're doing presentations, you can imagine dashboards, analytics being bespoke on demand and whether it's business process and authoring, being able to visualize flowcharts and more with all of the components these concepts are going to completely transform. When we think about what a UI is and how we interact with computing, how we get our jobs done, how we work with brands, the cost of creating UI is going to virtually zero. And not only that, but it's becoming more instantaneous where you can have ultra contextual UI built for you in seconds. We're living in a moment right now where artificial intelligence is becoming abundant. It's becoming virtually free, but without the knowledge of your business, your data, your jobs to be done, connected to the way that you run your process, the way that you sell your products, service with your customers, market to them. That intelligence doesn't help your company, doesn't help your business run what we do with AgentForce. The fact that it's a deeply unified platform allows us to take this unbelievable breakthrough of basically free and abundant intelligence and apply it to your business, to completely transform it.