Align Technology built Invisalign's customer portals on Salesforce Lightning, letting patients find doctors and schedule online while doctors upload records in one place. They ship features every two weeks and develop apps 30-40% faster, with non-technical staff now handling admin work.
People hide their smile if they're not confident in it. And through hiding their smile, they basically can't really present themselves in an authentic way. Align is a company that improves people's smiles.
There are 300 million people in the world who could improve their smiles. And the only way we can reach all of them is digitally. As we grow and scale globally, we needed a platform that had the agility and the flexibility to support all the different go to market models. And that flexibility only the Lightning platform could provide us. We've actually been using the Lightning platform to create the consumer engagement experiences end to end. They go to invisalign.com they can find a doctor, they're able to schedule their appointments online.
At the appointment with the doctor, records get taken and the doctor uploads them into our Invisalign doctor site.
The doctor portal app is our single interface for the doctors. With Align, all our customers facing portal apps are all running on the Lightning platform.
We have a lot of citizen developers who are able to really learn Salesforce platform pretty quickly, how it works and how much is already available as out of the box configuration versus customization.
The Lightning platform has empowered us to make changes quicker, which means we're able to serve the needs of our customers quicker.
I'm enthusiastic about it, not just about business growth, it just shows you how many patients and consumers we're touching out there with our technology.
We're able to release features to our customers every two weeks. We don't have to wait six months or nine months.
We were able to build apps 30 to 40% faster than before. We've got numerous number of examples where our admin admins like business admins, not even in it, where they have delivered some of their solutions back to their business without even talking to us. So that's the constant innovation that we need. Right. So it should not be bottlenecked, it should be partnering with the business Salesforce.
And the Lightning platform helps us deliver the engagement experiences unlike anyone else.
Lightning platform is a game changer.
The business is going to die if it doesn't innovate. The revolution today, a lot of it is it driven. We use the tools that Salesforce provides in order to move forward on that. We see the capability we have, we see we can deliver in the marketplace, we see how we can really make consumer lives better. That's what gets us up every day and makes us excited.
