Most business happens in conversation between people. The problem: asking an AI for help mid-call breaks the flow. Ambient intelligence listens invisibly and feeds salespeople real-time advice without interrupting them.
Chapters
Most business really happens at the human level. It's really about conversation between two people. So how can AI really interject? How can we get salespeople or servicepeople advice in real time as AI is listening and sensing the conversation? One of the biggest problems is that you can't prompt a model in the middle of a conversation, but what if you could have AI just be invisible within that environment and give you advice, give you insights in real time in a way that's not obstructing the conversation itself. This is what we call ambient intelligence. Thank you.