A short marketing/demo video ("Commerce Cloud Overview Demo") introducing Salesforce Commerce Cloud. The presenter highlights unified online and offline commerce, a mobile-first approach, personalized shopping (assortment, pricing, recommendations), and enabling store associates and managers to serve customers and monitor performance on mobile devices. The goal is to deliver cohesive commerce experiences across marketing, commerce, service, and community.
Chapters
Commerce Cloud connects you with your customers in a whole new way by letting you create unified online and offline intelligence driven commerce experiences with a mobile first approach. Engage shoppers with attention grabbing merchandise and promotions and build one to one in store journeys that blur the lines between digital and physical experiences. This way, your prospects can make purchases in the context of the moment, whether they're online or in the store. It's about personalizing all access of the shopping experience from product assortment to price to sort results and recommendations. Making Commerce Smarter Customers can buy anywhere, receive anywhere and get service anywhere, while store managers and associates get out from behind the counter to service customers on the floor and stay up to date on store performance right from their phones in real time. Now you can deliver an amazing customer journey across marketing, commerce, service and your community. Move faster and deliver commerce experiences that inspire with Salesforce Commerce Cloud.
