Short marketing-style transcript from a Deloitte/AWS/Salesforce video describing how Deloitte used AWS Marketplace (and Salesforce) to modernize procurement, improve IT budgeting, and accelerate time-to-value by procuring an Agent (referred to as “Agent 4”/Agentforce). Speakers highlight digital labor (proposal, pursuit, relationship agents), consolidated billing, governance on IT spend, and a nearly decade-long partnership with AWS.
Questions this video answers
Nearly a decade.
Chapters
At Deloitte, we don't think of innovation just as a buzzword. It really is the heartbeat of what we do. We have to stay ahead of the game.
We have two things that we focus on every day. How do we help our clients solve their most complex problems? And how do we help our people get up every morning and go do that?
Transformation is not just about technology. It's really about enabling procurement to become a strategic driver for the business. And Deloitte was really able to accomplish that with AWS Marketplace and Salesforce.
We've been partnering with AWS for nearly a decade, bringing together the number one AI, CRM and the leading cloud provider to make sure you get the most out of your investments by listing all Salesforce products on the AWS Marketplace.
Deloitte really needed to improve their procurement and IT budgeting. And they found value in procuring the Agent 4 solution through AWS Marketplace because it really helped improve their time to market.
This allows for our procurement teams to think differently and envision a new way in which to engage. This was really a game.
They're able to take advantage of consolidated billing, overall governance on their IT spend, and really decreasing time to value for their clients and stakeholders.
We know digital labor is a part of our overall strategy. Moving forward, we wanted to modernize how our principals, partners and managing directors are showing up with our clients.
I'm really excited about the proposal agent and the Pursuit Agent. The proposal agent will allow us to take all of the underlying insights that we have and deliver that to each of our teams so they can focus on the part that needs the human element. The Pursuit agent is similar. We're able to extract insights from all the data we have about what's the right price, what's the right solution.
We have a relationship agent that we have just brought to life. I can actually walk out of a meeting and then aggregate that data in a way that says, here are the next set of conversations you should be having. Before, it might take you hours upon hours to collect that data on an individual, and now it is in the palm of their hands, on their phone, in a mobile app.
The relationship between AWS and Salesforce allows us to have a bigger toolbox to solve a broader set of problems.
We have worked really hard with AWS to ensure that this partnership is not just helping from a joint technology perspective, but that we're also helping from a commercialization perspective. We wanna make it easier for you to maximize your tech investments.
