Salesforce shows how Partner Cloud and AgentForce manage the full partner lifecycle: onboarding with content and account plans, selling together with unified pipeline and AI opportunity scoring, and rewarding performance through Loyalty Management. The platform extends CRM data to partners and uses AI for personalized outreach.
You. With Partner Cloud, you now have a complete connected solution to manage every part of the partner's lifecycle, from enabling them to helping them sell, all the way to rewarding their success. And we're sending AgentForce to your partners too. So your partners can get a trusted guide that's available to answer any question that comes up and helps you drive deeper engagement. This is how you turn a network of partners into a rocket ship for growth. So let's see it in action. Shout out to Daniel and Dylan for helping me bring this to life. So with Partner Cloud, your partners get a modern experience that is a seamless extension of your brand. This makes them immediately feel like a part of your extended sales team the minute they log on. But the true power in all of this lies in extending your CRM data and workflows. This makes it easy to equip your partners with the data, the tools and the resources they need in one connected experience. Now, when a partner first logs on, they're often looking to learn about a specific topic, or maybe they've got some questions. Think about what a partner does today. They click around trying to search for the right, most updated piece of content. Or maybe they send off that one off email to their channel manager and then they have to wait to hear back. Now, with AgentForce embedded right inside of Partner Cloud, partners can get what they need fast. The same agent you saw in Marianne and Dina's demos earlier, engaging leads Managing Pipeline is also guiding partners, so AgentForce can surface product information, specs and pricing so a deal never stalls. Agentforce can even recommend enablement based on this partner's tier, type and geography. So what you're seeing is AgentForce is not only cutting the time in half for a partner to get what they need, but it's also driving deeper engagement with recommended enablement. And with this enablement, your partners get specific guidance to reach a specific outcome, which in our case is closing their first deal. So in addition to content and resources for them to check out, AgentForce is even recommending actions for them to take, like registering deals and starting an account plan. And these account plans are the same account plans that your direct sellers have today. And they've been loving. These are now available in partner cloud, so your partners can have all the latest account information they need in one place. All right, we've got our partners enabled, they've got their account plans, so now let's get them selling. And we've heard that your partners really struggle with getting true visibility into all of their opportunities. And then once they have it. They don't know where to start. Now with Partner cloud, partners get complete visibility into their entire pipeline in one unified view. And if you look down the middle, AI is scoring each of these opportunities, so helping a partner know which ones to prioritize first. In this view, everyone has the same view. So co selling is seamless and no more duplicate data entry. Partners can easily export all this deal data into their CRM with just a click. Now for all those hot leads, AgentForce can craft personalized customer outreach grounded in CRM data with just a few clicks. This not only saves your partners time to start reaching out to your customers, but you have comfort knowing that your partners are reaching out with all of your latest messaging and positioning. Now all this deal collaboration is also possible in Slack, where we're bringing together CRM data partners and channel managers all in one place. So when a deal has progressed, everyone's already here to start getting this deal closed. And once this deal is closed, we celebrate, of course. But now it's about staying top of mind. And we know that incentivizing your partners to keep selling with you is critical. And that's why we've added incentive types for partner cloud like Loyalty Management. With Loyalty Management, your partners get a real time view into their points, their promotions and more. Helping you win mindshare with your partners and helping your partners turn these incentives into more revenue for you. And yes, AgentForce is here too. AgentForce can help offer guidance and recommendations on how this partner can reach the next partner tier. All of these suggestions are contextually relevant to the partner because. Because AgentForce knows who this partner is and what to do next. So you've just seen how Partner Cloud unifies every stage of the partner lifecycle and is infusing it with the same data tools and agentic AI that your direct sellers have today. The result is an all in one modern platform to help you drive deeper engagement and unlock new levels of revenue.
